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Lake Estate Invest Data Privacy Policy
Last Updated: [Insert Date]
At Lake Estate Invest, we are committed to protecting your personal data and ensuring your privacy in compliance with the Data Protection Act, 2019 in Kenya. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or personnel.
1. Information We Collect
We may collect the following personal data when you interact with our website or use our services:
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Personal Identification Information: Full name, ID/passport number, email address, contact number, P.O. Box number, and any other details you provide through inquiry forms.
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Property Information: Details about properties you wish to buy or sell, including location, value, title deed, ownership status, and legal documents.
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Financial Information: When necessary, we may collect payment details or financial documentation related to property transactions.
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Other Information: Any other information you choose to provide during the course of your relationship with us.
2. How We Use Your Information
We collect and use your data for the following purposes:
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Facilitating Real Estate Transactions: To match buyers and sellers, arrange viewings, verify property ownership, and complete transactions.
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Legal and Regulatory Compliance: To comply with legal and regulatory obligations, including tax and property laws in Kenya.
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Marketing Communications: If you consent, we may send you relevant marketing information about property listings, market updates, and offers.
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Improvement of Services: To analyze and improve the services we offer, ensuring a tailored and efficient experience for our clients.
3. Data Security
We are committed to ensuring that your data is secure. To prevent unauthorized access or disclosure, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online, including:
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Data Encryption: Sensitive data, including legal documents and personal information, are stored securely using encryption methods.
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Access Control: Only authorized personnel have access to your personal data, ensuring your information is handled responsibly.
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Secure Data Rooms: All verified legal documents related to property transactions are securely stored in data rooms for your access.
4. Sharing of Your Information
We do not share your personal data with third parties unless:
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You have provided explicit consent.
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It is necessary for completing your transaction, such as with legal or financial institutions.
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We are required by law to share the data with regulatory authorities.
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For service provision purposes, we may engage third-party service providers who assist with business operations (such as property evaluations or marketing). These parties are bound by confidentiality agreements.
5. Your Rights
Under the Data Protection Act, you have the following rights regarding your personal data:
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Access and Rectification: You can request access to the data we hold about you and correct any inaccuracies.
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Data Portability: You can request that your data be transferred to another service provider in a commonly used format.
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Right to Erasure: You can request the deletion of your personal data under certain circumstances.
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Right to Object: You can object to the processing of your personal data for marketing purposes.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
6. Retention of Data
We retain your personal data only as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer required, we securely delete or anonymize it.
7. Consent
By providing us with your personal information, you consent to the collection, use, and storage of this data as outlined in this policy. If you wish to withdraw your consent at any time, you may do so by contacting us.
8. Updates to This Policy
We may update this Data Privacy Policy from time to time to reflect changes in the law or our business operations. All updates will be posted on our website, and you will be notified of any significant changes.
9. Contact Us
If you have any questions or concerns regarding this Data Privacy Policy or wish to exercise any of your rights, please contact us at:
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